Exchanges

Exchanges

At Sweatshield Undershirt we want our customers to be completely satisfied and we have total confidence in our product.

However we do understand that sometimes mistakes are made and you may need to exchange a product. As Sweatshield Undershirts are an item of underwear we are restricted in how we can exchange items.

Exchange Process

For all exchanges please email us for instructions at:  service@sweatshieldundershirt.com

Please put the word "Exchange" in the subject line. We will provide you with an exchange reference number by email.

Please package the goods along with a printout of the exchange email we sent you and then ship back to us at the address we provide in the returns email.

Sweatshield Undershirts will not exchange any item without a valid tracking number and tracking website.

Sweatshield Undershirts will not exchange any item without an exchange reference number. Please contact us first for exchange instructions before sending back any items.

Exchange Shipping Fees

The customer must bear the cost of shipping for returning the item/s to Sweatshield Undershirt.

On items where free shipping was provided on the initial purchase then the cost of reshipping the new item to the customer will be charged at the rate of £3.00 per item being exchanged.

Single Undershirt Purchase - Exchange Policy

We will exchange new condition unworn undershirts in their original undamaged packaging.

We are unable to provide exchanges on any worn items.

You are only permitted to exchange one time.

Multiple Undershirt Purchase - Exchange Policy

We will exchange new condition unworn undershirts in their original undamaged packaging.

We are unable to provide exchanges on any worn items.

We cannot provide exchanges based on color selection. Please ensure you have chosen the colors that you are certain you want.

You are only permitted to exchange one time.