Sweatshield Undershirts provide 100% free shipping on all items regardless of order value to anywhere in the United States.
Whilst the shipping is free we most certainly do not compromise on quality and use only the best shipping companies ( Fedex or DHL).
Shipping usually takes 3 to 7 business days. Sometimes it can take longer due to unforeseen circumstances (although this is rare).
All shipments come with a tracking number that can be used to track shipment progress. Sometimes the tracking number can be slow to generate updated results and we ask for your understanding on this matter as it is beyond our control.
We want to provide the best service to our customers with the least hassle which is why we use Fedex and DHL. When these companies deliver packages, if they are not successful the first time, they will try to deliver at least 3 to 4 more times and will call you to arrange delivery. Please ensure that your address and phone number are correct and if possible please provide your cell phone number for easy contact.
In the rare event that the delivery are unable to deliver the package it will be returned to Sweatshield Undershirts. If the customer would like us to then resend the package the customer must bear full responsibility for the resend shipping fee (typically $10 to $15). We absolutely treat our customers the way we would like to be treated and we believe this policy is fair.
For the avoidance of doubt all packages have a tracking number where both parties can see the delivery history and see the number of failed delivery attempts that may of occurred. Failed deliveries are rare but they do occasionally happen (less than 1% of the time).
Any payable customs duties upon delivery are the responsibility of the purchaser. Customs duties are not the responsibility of Sweatshield Undershirts.
Packages to the United States, Australia and United Kingdom do not incur customs duties (we guarantee this). Canadian shipments may incur customs duties depending on which state the purchaser resides in.
It is almost certain that any country other than Australia, United States and United Kingdom (and especially all European countries other than United Kingdom) will incur customs duties.
If you reside in a country where customs duties are payable and you do not wish to pay such duties then we would recommend not placing an order in order to avoid disappointment as customs duties are not the responsibility of Sweatshield Undershirts and must be paid by the purchaser.
If you choose not to take delivery of your item due to issues relating to customs duties then you will be responsible for the payment of the return shipping which will be deducted from your refund.
Please be advised that return shipping is expensive and is often the same amount as the purchase price (this return pricing is beyond our control). If you have any doubts about customs duties then we strongly advise you not to purchase our undershirts.
Customs duties are variable from country to country and state to state and we do not have the resources or country knowledge to advise what customs duties may be payable for your country. We will be unable to answer any questions on this matter.